Frequently Asked Questions
How do you select your suppliers?
We work with trusted, certified suppliers worldwide. Each supplier is thoroughly vetted for quality, reliability, and compliance with international standards.
Can you source custom or niche products?
Yes, our experienced sourcing team can locate custom or niche products tailored to your business needs, ensuring quality and reliability.
Are your tyres from top global brands?
Yes, we offer tyres from leading brands, including both premium and economy options, ensuring performance, durability, and competitive pricing.
Can I request specific product specifications?
Absolutely. You can specify the exact product features, dimensions, and performance standards, and we’ll find the best match for you.
How do you ensure the quality of sourced products?
We maintain strict quality control throughout the sourcing process, with thorough inspections and certifications from suppliers to guarantee product reliability.
Do you offer both bulk and small-volume orders?
Yes, Exportize supports both small and large orders, offering flexible solutions whether you’re buying in bulk or need mixed containers for smaller shipments.
Do you handle international shipping?
Yes, Exportize manages end-to-end international shipping, including freight, documentation, and customs coordination.
Which destinations do you ship to?
We ship to and from over 100 ports worldwide, covering Europe, Americas, Asia, Africa, and the Middle East.
Do you offer FCL and LCL shipments?
Yes, we provide both Full Container Load (FCL) and Less Than Container Load (LCL) options.
Can I track my shipment?
Yes, our team provides shipment updates and tracking information throughout the delivery process.
How long does shipping usually take?
Shipping timelines vary by destination and product type, typically ranging between 2–6 weeks.
How do I place an order with Exportize?
You can place an order by contacting our sales team or submitting a request through our website.
What payment methods do you accept?
We accept secure international payments via bank transfer and agreed commercial terms.
Is there a minimum order quantity?
Minimum order quantities vary by product. Our team will advise during quotation.
Can I request a quote before ordering?
Yes, all orders begin with a project-specific quotation tailored to your requirements.
Are prices fixed or negotiable?
Pricing depends on volume, destination, and product type. We aim to offer competitive, flexible pricing.
Can I become a distributor or partner?
Yes, Exportize welcomes distributor and long-term partnership enquiries worldwide.
Do you offer after-sales support?
Yes, we provide full post-order support, including product guidance and logistics assistance.
Who will be my main point of contact?
You will be assigned a dedicated account manager for consistent communication.
Do you provide custom branding solutions?
Yes, we offer private-label and custom branding options for full container orders.
How can I contact support?
You can reach us by phone, email, or via the contact form on our website for quick assistance.